I’m haunted by things said to me by Guy Kawasaki and Trey Ratcliff. I’m also haunted by things that I’ve read by Seth Godin. The fact is, the photography business like ALL business occasionally needs to change. I’ve been thinking about this for a very long time. I’ve been studying it. I’ve been contemplating it. I can’t shake it. We need to change. The famous quote that Guy gave me on one of our Going Pro podcasts rings in my mind like a loud bell.
“It doesn’t matter what your business model is as a photographer. It matters what the customer’s buying model is.”
WoW! That just won’t leave me alone. I hate to admit it because nothing is harder than change, but change we must. Gone are the days when we can just send some negatives to the lab, order some cheap 8×10 prints, put them in a black folder, mark them up 400 percent and call it a day.
Digital delivery is here – the cloud is part of our lives. What are we going to do about it? Nobody has fought harder to protect the intellectual property rights of photographers than I have but lately, I see that as a mistake. Conversations with Trey Ratcliff have been particularly impactful for me in this regard. He’s embraced Creative Commons and seen his business soar.
I see other signs. Brides are increasingly more interested in having their weddings in digital format. Everyone wants a DVD or CD. For years I’ve said don’t do that! But now – I’m leaning the other way. Why?
The customer’s BUYING model trumps my BUSINESS model.
If the customer wants digital files and I don’t provide them the customer won’t buy from me. That’s a problem.
In the past, those of us in the industry with some authority fought against the “shoot and burn” business model. I am still against THAT model in the sense that shooting a wedding for $500 and giving the couple all the un-retouched files is a bad idea.
But if you charge enough, and get paid well enough, then I have no problem giving up the digital files. In the end it simply doesn’t matter what you or I think about this. All that matters is what the customer thinks. The customer is going that way – and the customer is going that way with or without us.
This requires much more thought and more discussion but I know one thing – I don’t want the customer going down the road that I am not on.
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This post sponsored by Album Epoca







