Category Archives: Marketing

Photographers’ Websites Part I

Your Website – Part I

Today as a result of the Internet and Social Media, every photographer has the potential for the greatest “reach” in the history of photography and communication.  Reach is an old advertising term that started out as simply meaning how many people you could touch with an ad or publication.  Twitter, Facebook, blogs and your website give a photographer today more reach than most of your local newspapers had just a few years ago.

At the core of everything you do is your website. It’s home-base and the equivalent of a bricks and mortar store before the Internet.  What amazes me is how little attention is given to most websites. Here’s my point…

If you were building a new house or better yet a new studio, you’d pay attention to every detail. You’d spend hours deciding on flooring, tile or wood…do you want carpet in your office…then, you’d decide on the size of your shooting area. How big a dressing room do you want? Do you want a full kitchen and the ability to entertain clients. You’d spend an incredible time considering window and skylight placement and the exposure of the building to maximize natural light. The list goes on and on.

Well, if that’s the case then why do so many of you spend so little time on your websites? Your website is your front door – it’s your store – your bricks and mortar equivalent for reaching hundreds of potential clients. Yet, so many websites look like bombed out buildings in Beirut!

“In today’s information age of Marketing and Web2.0 a company’s website is the key to their entire business.” Marketing Speaker, Marcus Sheridan.

So, knowing your site is the key to your entire business, isn’t it time you really took a look at your site and went to work on turning it into an incredible shopping destination for every potential client?

Over the next few posts we’ll look at each aspect of your site, but for today, you only need one thing. Take a good look at your website and start your “to-do” list of things you could be doing better!

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This Post Sponsored by: Smug Mug PETE


Photographers: Start Right Now – Don’t Wait For Perfection

Every single day of the week, young photographers email me, tweet me, fax me, send me snail mail or call me to ask how to get started as a professional photographer. Their stories are usually quite similar. When pressed, they usually say that they are waiting on a good logo, a new business card, a updated-release of their favorite photo software or the holy grail – a new camera or lens.

Whatever their excuse for not getting started on their journey to becoming a professional photographer, it’s just that – an excuse. It’s much, much, much easier to blame your lack of this or that for not succeeding than it is to simply go out there and try.

I’ve talked about this problem in many ways, but I was inspired to use today’s headline on this post by a young man I have long admired. C.C. Chapman is a consultant, motivational speaker and social media guru as well as a big fan of photography. I became aware of him years ago because of his work as a podcaster. Since I’ve done a fair bit of podcasting myself, it wasn’t unexpected that our paths would cross.

He’s co-written a great book called Content Rules. It’s NOT a photo book. It’s about getting off the couch and doing something TODAY that will help push your brand out to the masses.

The book hasn’t gotten much attention in the photo community because it’s not aimed directly at photographers, but I’ll tell you this – every single GoingPro reader should read “Content Rules.” There are tons of lessons there that emerging photographers can benefit from.

If you can’t afford the $15 I’ll sum up the book (from and for the perspective of a professional photographer) as best I can in one sentence. Make your photo business about helping people and start doing that right this minute – start making stuff and putting it out there right now without thought or concern about it being perfect.

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This post sponsored by Adorama – More than a camera store


Photographers – Use Your Business Cards

I’m was IUSA in New Orleans and at least a half dozen times I bumped into young photographers who I either met in the past or were in my marketing workshop sometime over the last 5-7 years. We’d talk about what they were doing, where they were working, even had a few in-depth conversations about photography being everything as a career they’d hope it would be.

I’m always looking for new material for my blog or GoingPro and hearing some of their stories I’d ask them if they wanted to do a guest post for me. Every time I ask, people get excited over the opportunity and then it happens! I ask the fatal question, “Do you have a card so I know how to contact you.”

The question is met with an awkward silence. Some of them even stumble through their wallets, as if the last card they had is stuck between their lunch receipt from the day before and their credit cards. Consistently, all six times, nobody had a card to give me! So, I gave them mine and we’ll see if any of them follow-up for a guest post spot and contact me in the days ahead.

My point couldn’t be simpler…
DON’T GO TO A CONVENTION, WORKSHOP OR PROGRAM WITHOUT BUSINESS CARDS! There’s no excuse to not be able to give somebody your contact information. There’s no excuse to act like your work is in such demand that you ran out of cards. LOL

This all falls under the category of hey-you-never-know. Whether you’re new to the industry or a seasoned veteran, you never know when opportunity is going to knock on your door. It might be an exhibitor who’s looking for a new face. It might be another photographer looking for a partner or just a second-shooter. Maybe it’s a speaker who you meet who liked your work or a vendor who wants to invite you to be part of a panel to test a new product or service.

The point is, you became a professional photographer. The key word here is “professional” and it means you’re ready to crow a little about your work, share your experience, attract new clients and be part of this industry. You can’t participate if you don’t have the tools and at a convention, it’s about networking.

It’s an incredible ride and the ticket to get on it is your business card. Don’t leave home without it!
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This Post Sponsored by: Smug Mug


Photographers: Step by Step to Building Brand Awareness – Part 2

In part I of this series (posted yesterday) I hit on four key things you can be doing to build brand awareness. Well, here are another six, giving you a total of ten different things to build your brand and get people to know who you are in the community.

Anybody can get their first customer. The challenge is getting the second, third and fourth and then having that first customer come back a second time. Building awareness doesn’t happen overnight and doesn’t happen by doing just one thing. This is about long term multi-tasking and you’ve got to do it all!

1. Frequent buyer clubs! While this is really a marketing tool, it’s also important to building repeat business and helping to spread the word. Work to develop a solid data base of clients and then hit them with your own version of a frequent flyer club. The philosophy is simple, the more they buy the more they save.

2. Build a promotional calendar! Vicki Taufer does it better than anybody I’ve heard about to date. She’s developed more events to have a portrait done of your kids than Hallmark ever thought of. She publishes it and starts planting the seed early on with photo opportunities no mother can resist!

3. Join, join, join! Get yourself involved, at least as a member, of every relevant organization that’s related to your business, starting with your local professional photographers chapter or guild. Be a member of your state PPA chapter. Check out SmugMug for the latest in local meet-ups. Join business organizations like Exchange Club, Rotary etc. This is about meeting members of the community who face the same challenges you do.

4. Read, read, read! Okay, maybe it seems too basic, but so few people take the time to read anymore. Subscribe to all the key photographic magazines. Then subscribe to magazines outside the industry relevant to your specialty. Remember that in portraiture and weddings, women make 98% of the purchase decisions. So, you need to know what they’re reading and be in tune with the latest trends.

5. Attend every possible workshop and convention you can! This isn’t just about expanding your skill set, but about building your network. Don’t just go to a workshop to hear the speaker, but to meet the people sitting on your left and right. The more people you get to know in the industry and the more people who know you, the easier time you’ll have answering your toughest questions!

6. Diversify! You’ve got two great solutions to being diverse in your skill set. First, is expand your personal skills so you never have to say “Sorry, I don’t do that kind of work” to a potential client. Second, if some aspects of diversity are just too far outside your comfort zone than find a photographer to refer people to. A wedding photographer who’s approached to do table top work might not have the skill set, but think about the service to your client and being able to say, “I don’t do that kind of work, but I’ve got somebody terrific for you to talk to!”

Okay, that’s it – ten things to think about as the year winds down and a new year is about to start. If you just found one thing to think about that’s new to your bag of tricks then I’ve done my job.

Most important of all – success in photography is as much about passion for creating the ultimate image as it is about passion for business and marketing. You’ve got to love it all if you’re going to grow as an artist!

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This Post Sponsored by Animoto


Photographers: Step By Step In Building Your Brand Awareness – Part I

A lot of years back, my good buddy Dean Collins used to say, “It takes more than a roll of duct tape and a yellow pages ad to be a photographer!” Since then I’ve been quoted more than once saying that “Doctors and photographers must be the two worst groups of business people on the planet!”

Okay, so before you get offended, let me explain what I was getting at. Doctors, after years of training, go out into the world, hang out their shingle and just expect people to start wandering in. There’s also an old stereotype that puts doctors as the first group of people scammed on bad investments because a) they typically have high income and b) they don’t seem to do their homework before writing a check!

There are so many photographers new to the industry doing exactly the same thing – they don’t do their homework. They build a website, but can’t understand why there isn’t a traffic jam at their front door. They over-invest in gear they don’t really need. Lastly, and too often, there’s no plan in place for marketing and building their brand.

Jerry Ghionis made an incredible comment in his program in Ohio last Spring. I’m paraphrasing a little, but essentially the point was photographers start their business at the same time they’re starting learning to be an artist. They expect to capture and create beautiful images at the same time they’re launching a business. Yet, they often lack the skills necessary to do either.

“Things are really backwards when you’re a photographer, because you should be learning about business and marketing first,” Jerry commented.

In a perfect world photographers would get degrees in business and marketing, then learn to be artists. So, knowing it’s not a perfect world, let’s just focus on some key points to let people in your community know you’re there! Let’s build a little grass roots brand awareness.

1. Start knocking on doors! It couldn’t be more basic or literal – you’ve got to get to know your neighbors in the business community. It’s especially important to introduce yourself to other companies who share a common target audience. For example, a children’s photographer should get to know the local children’s shops, restaurants, even pediatricians. Commercial photographers should be talking to everybody with a product line to photograph and don’t forget every business owner needs a decent head shot sooner or later. Wedding photographers need to meet the florist, baker, limo company, travel agent, bridal salon, hair salon and wedding planner.
2. Be involved! This is about your community and playing a role that shows you give back. I’ve written about this so much many of you could write my next comment. You’re looking for the community to be good to you – so you’ve got to be good to your community.
3. Find and development alliances! Whether it’s with other photographers or just other businesses, look for opportunities where you share the costs. For example, a direct mail campaign targeting high school seniors before next year’s Senior Prom would be perfect for a tux shop, limo company, photographer and florist. All four companies can design a brochure and create cross-promotions for each other’s products and services. The end result is that all four entities become ambassadors for each other and your cost is reduced to 25% versus doing your own promotions solo.
4. Become a publicity machine! Unless you’ve got major bucks and have hired a PR firm before your first customer came through the front door, then you have to watch out for you. That means you have to look for opportunities to write about things you’re doing that are newsworthy, yet self-promoting. Don’t be embarrassed to tell people how good you are. You’re the only who can watch out for you.

When you do send out a press release, always include a photo of you involved with somebody in the community that’s relevant to the topic. Plus, don’t forget to send it to companies and organizations outside the local paper. For example, Chamber of Commerce, local business leaders, etc.

In part II – I’ll add six more things you can be doing, giving you a total of ten different ideas to help you build a reputation, but be careful. Being a professional photographer isn’t just about marketing – you’ve got to be the best photographer you can be. You have to understand the craft and create images that “wow” people! You have to exceed client expectations!

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This post sponsored by Album Epoca


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